Services & Support

A Support Team that Actually Serves You

We know how essential support and security is to you, which is why we have fully integrated our support center within our Cheers Point-of-Sale System. Not everyone likes a red wine; that’s why we provide different support choices.

Cheers POS is the discerning liquor store owner’s solution for better store management. We have the features necessary to optimize how you run your store, so you can gain new customers and retain your old ones. No matter how large or small your operation, Cheers POS can take your system to the next level.


Talk to a Cheerful Techie! Call us for a one-on-one discussion toll-free (844) 342-8767.


View support how-to videos within Cheers POS or click on any of the question marks within the forms to discover more details.


Chat online with one of our representatives within your Cheers POS System.

Screen Sharing

We can talk you through each step or we can get on your computer and teach you.

What To Expect

Cheers POS is a trusted solution for liquor and wine businesses like yours.

  • Training & Installation

    Product demos, walkthroughs, training, and installations are all free! Never worry about hidden fees with Cheers POS. Our team understands that installing a new system can be difficult, but we offer personalized training and installation instructions, meaning that you won’t have to go it alone.

    Thanks to our custom resources, you can feel confident in upgrading your liquor store’s POS software. The installation process has never been easier.

  • Ongoing Support

    After the installation is complete, you might have additional questions, but you won’t be left to sort out the specifics on your own. Clients love our support team. You can call us, chat online, or send us an email day or night, and trust you’ll receive a prompt response.

    So don’t hesitate to reach out to us with any questions you may have about Cheers POS. Our dedicated support staff is always happy to help our loyal customers.

A man goes over social media marketing tips for liquor stores with a woman
  • Feedback

    A software as in-depth as Cheers POS is never truly complete. There are always steps we can take to improve the system and make the management process more convenient for our customers. When we say we want your feedback, we mean it! Our customers can submit support ticket within the system to make requests and suggestions that allow us to make system-wide updates that benefit everyone.

    If you have any suggestions on how we can enhance the Cheers POS experience, please let us know. With your help, we can make liquor store management easier for liquor store owners everywhere.

  • Warranty

    If things aren’t working as they should, then reach out to us today. We want to make sure that the Cheers POS experience is perfect for every liquor store owner and employee. Customers enjoy a 1-year warranty on all purchased hardware with no questions asked.

    Includes Fed-Ex overnight shipping, or if your store is nearby, we’ll come out ourselves to replace the hardware the same day. At Cheers, we will always do whatever it takes to ensure that our software is successfully integrated into your business.

Why Cheers POS?

What makes Cheers POS different from other liquor store management systems? We have a number of different features that make managing your liquor store easier. We started this business because we know that owning any business, big or small, comes with its own difficulties.

We understand the common pitfalls that come with owning a liquor store, because we were liquor store owners ourselves. As a result, we can predict the issues you might run into and adapt our system to provide you with solutions. Cheers POS is designed to anticipate your needs and provide a much-needed helping hand.

Several Solutions

Every liquor store is different, and every liquor store staff has different needs. Cheers POS has solutions available for any of your needs. We wanted to make things simple, because we understand that owning your own business can be complicated. Many of our owners come to us because they want to streamline their credit card processing system, but they soon realize that we have so much more to offer.

Are you hoping to offer your customers gift cards around the holiday season? Do you want to make managing your inventory more convenient? Do you want to set up a loyalty program to reward returning customers? We have resources for all of those options.

Varied Support Methods

Everyone has different preferences when it comes to receiving customer support. Some people like to figure out their problem on their own, and others prefer to have someone walk them through the process step-by-step. Regardless of your preferences, we have options to suit your needs.

We’ve developed our own walkthrough videos to answer any and all of your customer service questions. But if you’d rather talk to someone in person, then don’t hesitate to talk to a member of our support team on the phone. Or, if you prefer to resolve your issue online, then we have a new support ticketing system in place for that, too.

News & Updates

Are you looking for tips and tricks on how to market your product? Take a look at our News & Updates section. This page is filled with advice, edited and curated by experienced liquor store owners.

We have blogs available to help liquor stores of all shapes and sizes, so if you need some help making your store a top resource for even the most savvy of buyers, then see if we can enhance your marketing strategies today.

We’ve Been Waiting For You

There’s no doubt about it—owning a liquor store can be hard work. Juggling inventory management, credit card processing, invoices, purchase order automation, and distributor integrations may leave you feeling overwhelmed. But Cheers POS can help streamline all of these processes, so you can focus on making your store the best it can be.

With the help of our POS system, you can feel confident that you’re taking the necessary steps to optimize your liquor store management. Ready to experience the Cheers POS difference for yourself? Drop us a line or request a free demo to get started. We think you’ll be happy you did.